Frequently Asked Questions:
What is the Newcomer Information Centre (NIC)?
NIC is free resource centre where you can get connected to the services that will assist you successfully settle in Ottawa. There is a library of printed pamphlets and fact sheets that you can take. Access to computers and the Internet is provided. Our knowledgeable and multilingual staff will help you find the information and services you’re looking for. You can use NIC services independently or with assistance from the staff, and return as often as you wish.
Do I need to book an appointment for NIC?
Yes. You need to book an appointment to access our information session and referral with our specialists as well access to our computer resources. To register with our program, you can complete online registration form, call us at 613-788-5001 or send us an email via email@example.com
Is it free to use NIC?
Yes. Access to our resources, services and staff is free of charge.
Can NIC help me learn English or French?
Yes. NIC staff can refer you to the Y's Language Assessment and Referral Centre (LARC). You may be eligible to access the LINC Program (Language Instruction for Newcomers to Canada) or CLIC program (cours de langue pour les immigrants au Canada) which provides free English and French language classes to assist newcomers to successfully settle in Canada.
How can I meet other people in my community?
Using NIC is a great way to meet new people and get connected. We can tell you about activities, events and gathering places in the community. Come to the information sessions we host here, and meet fellow newcomers to Canada.
You need to book an appointment to be referred to the relevant settlement worker. To book appointment, you can complete online registration form, Call us at 613-788-5001 or send us an email via firstname.lastname@example.org
To learn more about the settlement agencies and their services please visit their websites through the links below:
Lebanese and Arab Social Services Agency (LASSA)
Tel. (613) 236-0003
Catholic Immigration Centre (CIC)
Tel. (613) 232-9634
Ottawa Community Immigrant Services Organization (OCISO)
Tel. (613) 725-0202
Jewish Family Services of Ottawa-Carleton
Tel. (613) 722-2225
Ottawa Chinese Community Service Centre
Tel. (613) 235-4875
Economic and Social Council of Ottawa-Carleton
Tel. (613) 248-1343
Somali Centre for Family Services
Tel. (613) 526-2075
Immigrant Women Services Ottawa
Tel. (613) 729-3145
Helpful Resources/Tools on COVID-19
Resources/ support tools for women: Violence & abuse
For access to our complete resources, register with us