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Settlement Resources Newcomers Information Center

Settlement Resources

If you have recently arrived in Canada, navigating the various systems and services can be challenging. Newcomer Information Centre (NIC) provides you with a list of resources and referrals to help you settle into your new life. Whether you need information on immigration, housing, healthcare, education, or employment, we are here to assist you. We understand that settling into a new country can be overwhelming, and we hope that this page will make the transition a little bit easier for you.

 

Please take some time to explore the resources and referrals listed here, and feel free to reach out if you have any questions or need additional support. Welcome to Canada, and we wish you all the best as you embark on this new chapter in your life.

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Community & Recreation Centres

Ottawa is a vibrant city with a variety of community and recreation centers available to its residents. These centers provide a wide range of services and activities for people of all ages, such as fitness classes, sports leagues, art programs, and much more. To help you find the best centers in your area, we have compiled a comprehensive list of community and recreation centers in Ottawa.

Recreation and Culture

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Education & Language Training

Use the resources listed below to enhance your language abilities, enroll in educational programs to acquire new skills, and obtain guidance for enrolling yourself or your family members  in educational institutions.

Employment

If you're in search of a job, we can help you discover sources for job search support, training, and career counseling. We also offer access to employment programs and entrepreneurship opportunities to assist you in finding a job that meets your needs.

Family Services

Need help for your family to overcome challenges and thrive? Explore the range of family services, including counseling, financial assistance, parenting programs, child and youth services, and crisis intervention support. These resources can improve your family's well-being by enhancing mental and physical health, strengthening relationships, and promoting overall wellness.

Finances & Taxes

Are you looking for financial assistance or guidance in Canada? We have compiled a comprehensive list of the resources that cover different social assistance programs, rent, housing and utility assistance programs. One of the most important resources on our list is free tax clinics. If you have a modest income and a simple tax situation, you may be eligible for free help with your tax return. Please have a look and see if any of these resources can help with your financial needs.

Food & Clothing

Access to healthy food and appropriate clothing is important for your family's well-being and can help them feel secure and happy. We offer valuable resources and referrals for food banks, community kitchens, cooking classes, and free or low-cost meal programs, as well as guidance on where to find free or affordable clothing. Our goal is to support you and your family in accessing the resources you need to thrive in your new community.

Gender Specific

Let us direct you to resources, programs, and safe spaces in our community that are open, helpful and inclusive for everyone. Our community together can work to eliminate gender-based factors and help everyone feel supported.

Government & Legal

Do you need legal help?  Our knowledgeable team can connect you with relevant resources, services that can assist you with your legal matters and provide you with information about your rights in Canada.

Health & Mental Health

Relocating and settling into a new place can be a challenging experience, but there's no need to worry as there are professionals who can assist you and your family with your physical and mental health needs. Check out the resources below to explore your options and learn more about the available services that can help make you feel more comfortable in your new surroundings.

Housing

Housing can be a major factor when settling in a new city. Use the resources below to make the transition smoother for you and your family. With the resources below, you can tackle/address the housing concerns and furnish your house to make it your new home. 

Immigration &  Settlement Services

Are you looking for assistance with immigration and settlement issues in Canada? We understand that settling in a new country can be challenging, so we have compiled a list of settlement organizations that could help you integrate and build a successful life in Canada. Connect with these organizations to receive guidance and support for a smooth transition to a new community.

Canadian Citizenship Preparation (Arabic)

Video

Immigrant Women Services Ottawa

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Local Agencies Serving Immigrants (LASI) World Skills

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Ottawa Community Immigrant Services Organization (OCISO)

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Canadian Citizenship Preparation (Farsi)

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Jewish Family Services of Ottawa-Carleton

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Ottawa Chinese Community Service Centre

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Somali Centre for Family Services

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Catholic Immigration Centre (CIC)

Links

Lebanese and Arab Social Services Agency (LASSA)

Links

Ottawa Community Immigrant Services Organization

Links

Community & Recreation Centres
Education & Language Training
Employment
Family Services
Finances & Taxes
Food & Clothing
Gender Specific
Government & Legal
Health & Mental Health
Housing
Immigration &  Settlement Services
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