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  • Immigration and citizenship information.

  • Information and referrals to resources and services to help you settle.

  • Access to settlement workers who can provide valuable guidance and support to solve your immigration issues.

  • Assistance with immigration applications.

  • A well-equipped resource centre with computers and internet access.

  • Information on education, employment, and training opportunities.

  • Referrals to language assessment and classes to help you improve your language skills.


Additionally, we offer a variety of informative online webinars hosted by both in-house experts and guest speakers, available on demand. These webinars cover a wide range of topics including Canadian citizenship, family sponsorship, driving test preparation, and much more.

We are committed to providing newcomers with all the necessary resources and support to help them successfully integrate into their new community!

Our Services

Learn more about the Y’s Newcomer Information Centre

How to join NIC

How to Get Started Today!

To get started with the YMCA Newcomer Information Centre today, simply follow these easy steps: 

Step 1: Complete the sign-up form to become a client.

Step 2. Access our extensive resource library, sign up for workshops/events, stay up to date with our monthly newsletter and daily social media updates.

Step 3. Connect with our team of experienced Information and Referral Specialists for support with integrating and thriving in your new community.


Workshops and Events

Join our workshops and events on settlement topics, which are critical resources for newcomers. You will receive information and guidance on various aspects of life in Canada, including housing, employment, healthcare, education, personal finances, and more. Attending our events will provide you with the opportunity to get in touch with settlement experts and connect with other newcomers, expanding your network.

Our Success Stories

Meet some of our clients and discover how NIC has played a crucial role in helping them build a new life in Ottawa!

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Citizenship Ceremony

Citizenship Ceremony

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Success Stories

" I wanted to take a moment to express my gratitude for the time the NIC staff took to speak with us during our visit. Your insights and knowledge were invaluable and greatly appreciated. Thank you also for all the useful links and information provided in your email. "

- Kawtar Salik

“ Thank you, NIC, for taking the time to reply to my email. Your guidance and response have been really valuable and inspiring to me. I didn't think my situation could get better, but when I received your email, it gave me hope and a reason to keep trying.

– Sara Saeedi

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