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Welcome to the YMCA Newcomer Information Centre (NIC), your first destination as a newcomer in Ottawa. We provide valuable information and referrals on immigration and citizenship, employment, education, health, housing, and much more, completely free of charge.
Our services are not limited to just English and French, our NIC staff are fluent in several other languages, and we strive to serve you in your preferred language whenever possible.
By registering today, you will have access to an array of resources including webinars, online resources and a personalized one-on-one orientation. Don't miss out on the opportunity to make the most of your newcomer experience.
Our Services
Our comprehensive range of services includes:
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Immigration and citizenship information.
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Information and referrals to resources and services to help you settle.
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Access to settlement workers who can provide valuable guidance and support to solve your immigration issues.
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Assistance with immigration applications.
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A well-equipped resource centre with computers and internet access.
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Information on education, employment, and training opportunities.
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Referrals to language assessment and classes to help you improve your language skills.
Additionally, we offer a variety of informative online webinars hosted by both in-house experts and guest speakers, available on demand. These webinars cover a wide range of topics including Canadian citizenship, family sponsorship, driving test preparation, and much more.
We are committed to providing newcomers with all the necessary resources and support to help them successfully integrate into their new community!
Learn more about the Y’s Newcomer Information Centre
How to Get Started Today!
To get started with the YMCA Newcomer Information Centre today, simply follow these easy steps:
Step 1: Complete the sign-up form to become a client.
Step 2: Access our extensive resource library, sign up for workshops/events, stay up to date with our monthly newsletter and daily social media updates.
Step 3: Connect with our team of experienced Information and Referral Specialists for support with integrating and thriving in your new community.
Workshop & Events
Join our workshops and events on settlement topics, which are critical resources for newcomers. You will receive information and guidance on various aspects of life in Canada, including housing, employment, healthcare, education, personal finances, and more. Attending our events will provide you with the opportunity to get in touch with settlement experts and connect with other newcomers, expanding your network.
Algonquin College- Info Session Mature Student ServicesJul 08, 2025, 1:00 p.m. – 3:00 p.m.
Info Session- Physician Licensure Options in Ontario (English)Jul 09, 2025, 11:00 a.m. – 12:30 p.m.
Our Success Stories
Meet some of our clients and discover how NIC has played a crucial role in helping them build a new life in Ottawa!
" I wanted to take a moment to express my gratitude for the time the NIC staff took to speak with us during our visit. Your insights and knowledge were invaluable and greatly appreciated. Thank you also for all the useful links and information provided in your email. "
- Kawtar Salik
“ Thank you, NIC Team, for your amazing support. Every time I come to you for help, you are always there to provide me with the information I need. I also appreciate your kindness and patience.”
– Anna Pientsova
" I appreciate the hard work the NIC staff does. Your valuable services to the clients are outstanding and much helpful. Wish your team all the best. "
- Sultan Ahmad
“ I would like to thank the NIC for helping us find a solution to our difficult situation. We had been struggling with our issues for two months, but thanks to your patience and great work, we were able to overcome them.”
– Mykola Berkun
" Thank you, NIC team! As a newcomer, your organization provided me with valuable information, links, and referrals for my family. Your kind, professional, and considerate attitude was greatly appreciated. I will definitely recommend your organization to others. My family will be happy to participate in activities and feel supported by you ".
- Nadiia Mazii
“ Thank you, NIC, for taking the time to reply to my email. Your guidance and response have been really valuable and inspiring to me. I didn't think my situation could get better, but when I received your email, it gave me hope and a reason to keep trying. ”
– Sara Saeedi